The on-demand software market is beginning to take off as industry wide global revenue increased by 40% in 2004 to $4.2 billion according to research firm International Data Corp. (IDC), and is expected to reach $10 billion by 2009.
One of the real pluses of this technology is that it can be integrated into your existing IT system or one that you are developing. This includes inventory, accounting, HR management, Web security among dozens of other options.
IDC research analyst Erin Traudt says "Ultimately, customers want their business problems solved and the on-demand model provides another option to help accomplish that important and necessary feat."
In spite of all the growth of service companies and growing options of applications, CRM (customer relationship management) is by far the single most valuable application for small to mid-size companies.









